Article 1 Object
The general conditions of sale described below detail the rights and obligations of Le Vapelier SAS and its customers in connection with the sale of paid services.
With regard to the “REGISTERED” type subscription level, the latter being completely FREE, and this for LIFE, these general conditions of sale are given for informational purposes only.
Any service provided by Le Vapelier SAS implies the buyer's unreserved acceptance of these general conditions of sale.
Article 2 Presentation of services
The characteristics of the PAYABLE services offered for sale are presented in the “Join the Vapelier” section. Any photographs do not enter into the contractual field. The responsibility of the company Le Vapelier SAS can not be engaged if errors are introduced. All texts and images presented on the website of the company Le Vapelier SAS are reserved, for the whole world, under copyright and intellectual property rights; their reproduction, even partial, is strictly prohibited, unless expressly authorized.
Article 3 Period of validity of the offers of sale
In the event of temporary or permanent unavailability of a service, the customer will be informed of this unavailability, as soon as possible, by email.
Article 4 Price of services
The “Join the Vapelier” section of our site indicates the prices in euros all taxes included.
Le Vapelier SAS reserves the right to modify its prices at any time, but the products ordered are invoiced at the price in force when the order is recorded.
The proposed prices include the discounts and rebates that the company Le Vapelier SAS would be required to grant given its results or the assumption by the buyer of certain services.
Article 5 Order
The customer validates his order when he activates the link "Full payment" at the bottom of the page "Summary of your order" after having accepted the present conditions of sale. Before this validation, the customer is systematically offered to check each of the elements of his order; he can thus correct any errors.
The company Le Vapelier SAS confirms the order by email; this information includes all the elements of the order.
The data recorded by the company Le Vapelier SAS constitute proof of the nature, content and date of the order. This is archived by the company Le Vapelier SAS under the legal conditions and deadlines; the customer can access this archiving by contacting the Customer Relations department.
Article 6 Terms of payment
Payment for orders is made by Paypal and / or Paypal Express.
When registering the order, the buyer will owe 100% of the total amount of the invoice.
Article 7 Provision of purchased service
Le Vapelier SAS will make the service acquired on its site immediately available, except in exceptional cases. The latter may not involve a request for reimbursement if the use of the service has already been consumed, or if the delay in making it available is not more than seven working days.
Article 8 Customer relations - After-sales service
For any information, question or complaint, the customer can contact the Customer Relations department of Le Vapelier SAS from Monday to Friday.The latter undertakes to respond to him within a maximum of ten working days from receipt. physical or electronic mail. It is understood that this delay is considered as maximum, the company Le Vapelier SAS having at heart the satisfaction of its customers, will always do its best to satisfy them as quickly as possible.
Address: Le Vapelier SAS, 142 rue de Rivoli, 75001 Paris
e-mail: LeVapelier.Support-Client@LeVapelier.com
Article 9 Customer Satisfaction and Cancellation of Subscription
The customer may at any time during his payment cycle cancel his subscription to the services offered by the site of the company Le Vapelier SAS The occurrence of a cancellation during a payment cycle that has already started cannot give rise to a request for payment. refund of any kind.